amazing

Have brought my 2019 4Runner here since purchase a few years ago. They are extremely professional, thorough, and fair. I recommend them to everyone I know.

Consistently excellent customer service at reasonable to very good prices (particularly compared to Lexus dealership). They back up their work, explain things well, and are very honest about when advised maintenance work is urgent vs when it can wait and be monitored. Highest recommendation.

Been coming for years … that tells you all. I keep coming here because service is great. Very attentive and respectful (not always the case when you’re a woman). Very transparent communication and they take the time to explain to me and ensure I’m comfortable with any service. Devonte stands out because he has taken the time to make services work out and not get overwhelmed by at times what is needed. For those it matters… chill reception area, very clean. Sometimes I even work from here for the brief maintenance jobs.

Let me tell you - the world is mad expensive right now, everytime you step out your door it feels like $100 just flutters away from your bank account. Now with that context , IT IS AMAZING TO HAVE A VENDOR understand that. Lexology gets it, they understand, they can be very black and white when it comes their services but they're extremely fair and competetive while having the retaining the highest caliber of confident. Nothing expressed this preamble of mine more than Devonte at Lexology. Getting hit with the news that my less-than 8k miles-old brake system was not recalled but put on a TPS and would require an entire brake swap has got to be the WORSE answer to receive when you came in to fix a small squeak. Devonte sensed this, he understood what needed to be done, and could both feel and see my frustration for something out of my control. Instead of telling me it is what it is, too bad so sad, and/or them's the breaks, he asked for my keys and trust. 15 minutes later, he came out and said that I'm good to go. He worked with the team on a fix and it cost me ZERO dollars (I probably owe them for taking the amount of water bottles I did). I've been driving up and down LA with zero squeak and full confidence. Shoutout to Devonte for going above and beyond what he needed to do for a distraught (but loyal) customer.