This document describes Lexology Autocare’s (“Lexology”) policy regarding information received about you during visits to our Web site. The amount and type of information received depends on how you use the site. These privacy provisions apply solely to Lexology’s online information collection activities on this Web site and are not applicable to information collection practices Lexology may be engaged in elsewhere.
No Representation or Warranty
Your confidential use of this site cannot be guaranteed by Lexology. Lexology shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this site or any information you transmitted to this site.
Normal Web Site Usage
You can visit Lexology’s Web site to read vehicle product information or use our online tools, such as the calculators and configurators, without telling us who you are and without revealing any personal information (other than, in some cases, your zip code). When you do this, we collect and store the name of your Internet service provider, the browser (including available plug-ins and browser functionality) and type of machine you are using, the IP address, the Web site that referred you to us, the pages you request and the date and time of those requests.
We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal Web site usage, we do not collect or store personally identifiable information such as name, mailing address, e-mail address, or phone number.
Collection and Sharing of Personally Identifiable Information
There are instances where Lexology requests information about you to provide you with a service or information, such as new vehicle information alerts, promotions and mailed brochures. Depending upon the type of request, the information we collect may include your name, mailing address, e-mail address, phone number, date of birth and what service or information you have requested. Your personal information is collected and stored by Lexology in a manner appropriate to the nature of the data. The information you provide is also used by Lexology to improve the services we provide you.
Your personal information may be shared with our business partners to assist us in fulfilling your request. We may also share your personal information with companies affiliated with Lexology, our private distributors, and our authorized dealers and dealer advertising associations.
Please remember that blogs are public areas on Lexology’s Web site and chat rooms may be public areas on Lexology’s Web site. Please refer to the Program details. Any information posted in these areas can be viewed by other visitors or Internet users. You should not post personal information in these areas.
Disclosure for Legal Purposes
Lexology reserves the right to disclose any personally identifiable information or other information we collect through this Web site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on us; (c) protect or defend the legal rights or property of Lexology, Lexology’s Web site or its users, or third party licensors of any material on Lexology’s Web site; or (d) in an emergency to protect the health or safety of the users of Lexology’s Web site or the general public.
We Do Not Seek Information from Children
Lexology’s Web site is not intended for children under the age of 13. Lexology does not knowingly collect personal information from children that young. If you are under the age of 13, please do not submit your email address or any other personal information to us through the Lexology Web site.
Third-Party Advertising Companies
Lexology shares Web site usage information about visitors to our Web site with one or more reputable third-party advertising companies for the purpose of measuring the effectiveness of our online advertising initiatives. For this purpose, we and our third-party advertising companies note some of the pages you visit on our Web site through the use of pixel tags (also called clear gifs). We may also utilize Web beacons to determine the correlation between Lexology purchasers and the online sites they visit. The information collected by our third-party advertising companies through the use of these pixel tags and Web beacons is not personally identifiable. For more information about Web beacons or opting out, please click here.
Links to Other Websites
This site includes links to other websites. These sites are not under our control, even though they may use the Lexology name or logo on their site through an agreement with us. Such other sites do not necessarily follow our privacy policies, and may place their own cookies on your computer. This practice is standard on the Web, and we do not control cookies placed on your computer by third parties whose advertising or links appear on our site. These sites have their own privacy and information security policy and terms and conditions. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Information about Phishing Scams
There have been noticeable increases in the number of suspicious e-mails claiming that the e-mail recipient has won a Lexology promotion. In order to claim the prize, the e-mail asks that personal information (i.e. Full Name, Address, Nationality, Age, Gender, Occupation, Phone/Fax, and/or Country of Residence) be sent to a Hotmail or Yahoo e-mail address. Note that these examples of the “phishing” hoax e-mails were not prepared by Lexology, all information and names contained in the hoax e-mails are fictitious, and any similarity to the names of actual people, including Lexology personnel, is entirely coincidental.
This type of e-mail solicitation is known commonly as a “phishing” scam, with the primary objective being to obtain one’s personal information. This information can then be utilized to steal a person’s identity. For example, a “Lexology Lottery” phishing scam is often sent from Chinese (.cn), German (.de) or British (.co.uk) addresses but can originate from anywhere and look very official even to the most savvy of Internet users. Neither Lexology nor any other reputable business will ever ask you for personal information through an unsolicited e-mail. Recipients of suspicious e-mail like this should delete the message from their in-box and, if possible, update their e-mail filter settings to block e-mails from the e-mail address being used. The Federal Trade Commission (http://www.ftc.gov/bcp/conline/edcams/spam/report.html) and the Antiphishing workgroup (http://www.antiphishing.org/) are also good sources of information about these types of security threats and how they may be reported to the authorities.